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Reviews Of Our Tours
Royal Russia is one of the most reliable supplier for Russia and their services are at par expectations. Specially personal involvement of Ms Zalina makes their services more prompt and timely. We have dealt with them for groups and FITs and always had excellent feedback from our customers. All the best to them.
On behalf of my company I really thank grand russia & Zalina for making our customers tours very very memorable. This mail is only regading the feedback from our esteemed customers. Group no-01 the jaquar india group 40 passengers really appreciated the services provided by your company along with great guidance under zalina in moscow which made this journey a very blissful one for the entire group. They really cherish those beautiful memories as well as the indian food restuarants selected by your company were really very nice, all the people whenever meet us still talk about moscow under the lights latenight tour under zalina. This was a real proffesional, all those people want to visit again with their families to russia soon with zalina/grand russia team. Also during the last booking fit 10 passengers mr ajay agrawal & families were also very happy with the services of Grand Russia & Zalina both in moscow as well as st petersburg , although they were with small kids but under the professional servies provided by royal russia they had 100% satisfaction. mr ajay agrawal had sent a big thanks for you for providing each family mobile sim cards which was really helpful. Looking to see you soon in satte new delhi the biggest trade fair in asia for tourism & trade partners or in russia soon with groups. I would really like to thanks again for the great services provided by your company under your leadership to our esteemed guests. Your services really mattered a lot as we are getting the business from same guests again due to great services provided during russia trip. Hoping that the good work would be continued always.
This is to inform that Ms. Zalina was associated with us for our group tours in Moscow, Russia as Tour Guide during the summer season of 2017. During her working with us we found her to be very co-operative and efficient in her works. She has good knowledge about the tourist places and all our tourists were generally happy about her work. Apart from this, she also had good control on time management of large groups. We wish her all the very best in her future endeavours.
Hello, I would like to Express my deepest gratitude and a big thank to Zalina (Royal Russia ) for her superb service when me along with my two friends visited Moscow in March 2017. We certainly had huge communication issues as we couldn’t speak Russian, Zalina really helped us see all the main attractions of the city plus helped us everywhere to get good food. As Indians we have specific living habits and trust me we are not so easy clients to handle but, she made it really easy. Today she is also a good friend and we do follow each other on a social media. I surely recommend Zalina and her tour company to all the people who wish to visit Russia.
Dear Zalina, as you know we visited Russia in May 2016 from 20th to 27th. So here I write down my review Before travelling to Moscow we heard of Indians being held up at the airport for a long time & things like that, but the assurance we got from you made us travel without any worry. Once in Moscow the tour guide & car arranged by you made our sightseeing very comfortable. The lady tour guide was very informative & took us to all the important places to see in the Russian capital. After 3 days well spent in Moscow, we went to St.-Petersburg via the high speed Sapsan train, as organized by you. The person sent by you to drop us till the train coach proved very helpful or else it would have been little difficult for us because of the language issue. Even once we arrived in St.-Petersburg there was a driver waiting for us at the station for our transfer to the hotel. The lady guide again in the city was very kind & informative. In fact she helped us everywhere from buying the sightseeing tickets to shopping. The entire itinerary was so well planned that we really enjoyed our stay & roamed without any worries. Thank you Zalina once again for making our trip so memorable & pleasant. And if you ever come to India then do let me know, so I can make your trip a memorable one.
Dear Zalina, Namaste from India. My tour company is MINAGO TRAVELS and Ms.Zalina was guide for our group. Every guide of that country share’s information but I personally feel that with smiley face and her pretty expressions on face. Ms.Zalina put every listener in that antique period of Russian History. All she explained about Russian revolution info of place to place with accurate in sequence. She took us round of Moscow Metro tour with info on every station. The great and pleasures thing noticed with guide Zalina has perfect info and awareness of current situations. She has full of knowledge to accommodate all types of category customers and provides the full information for them. I will always recommend her in my group tours as a guide there - must be the Ms. Zalina. I will certainly CONGRATULATE HER wish her BEST OF LUCK IN HER FUTURE ASSIGNMENTS.
I had a tour to MOSCOW with group of doctors. Zalina was our tour guide. We stayed with Zalina for four days. She is very enthusiastic lady with very hard working. She was taking care of all of us individually. When somebody is missing, she was going to find out that person from any corner. Every time responding with smiling face even with frequent question from our group. She was narrating all sight seeing in detail. If anybody ask in between, she was answering quietly. She was very punctual and very co-operative with us. Nice lady. I want to have friendship life time. I like her. l can recommend her name as a tour guide. I wish her best success.
Thanks for such a wonderful tour plan and managing all of us in such a good manner. We all will miss you and sorry for anything which didn’t happened as per the plan. Again big thanks from all of us and… yes, we agree that ZALINA is the BEST hats off to you and be in touch.
Thank you very much for being a wonderful guide in our Moscow trip. You are very efficient and cordial. We hope meet again.
The feedback is as follows:- 1. Knowledge of visiting places is very high. 2. Handling of delegation / tourists is excellent. 3. Supporting to team for extra support as parking of their vehicle and suggesting places to eat and refresh is commendable. 4. Receiving and see off of delegation is excellent. 5. Communication skills are powerful and very efficient. 6. Self Dressing and execution is very high in order. Over all we are really look forward to give you many chances and opportunities and happy to work with you. All the best for your future. With best wishes
In August we completed one of the Best Organized tour of our life to Russia. The best part was a visit to St. Petersburg. The journey from Moscow to St. Petersburg by Rapid train was very comfortable. Thanks to everyone involved, but special Thanks to Zalina, who was with us for Moscow city tour. She is very informative & ever smiling.
Our stay in Moscow was delightful specially enhanced by our super guide Zallina . She has the right mix of knowledge always ready to share about her country whether it’s cultural or social and give insider tips about where to eat and what to eat . She was always on time to meet us . She is fluent in English which is very important and I would highly recommend her services should someone visit Moscow.
"The sibling in Russia we wish we had". Our first trip to Russia ever is great and we owe that to our cheerful guide, miss Zalina. We encountered some problems during the trip but miss Zalina handled them professionally and most importantly making us felt at ease thus enabling us to focus solely on the attractions that were shown to us. Thank you from all of us in Malaysia & Japan.
What a lovely girl! Zalina ,is what I thought ,when I met her at the appointed time at our hotel lobby in Moscow that pleasant morning. While she was lovely, she was good in her knowledge about the country and sensitive to needs of the clients from the view points of information on place of interest to food, liquor, nite life, logistics, safety etc., In short after our Moscow, stay,we did have good guides at Petersburg and elsewhere, but, the yard stick was Zalina ! Best wishes... Looking forward to your services on my next visit too!
On behalf of the Suriname(South America) group who visited Moscow for Russia World Cup 2018. We stayed in Moscow one week, and enjoyed Zalina's wonderful hospitality from the first minute till the last. The service she provided was top class and we were amazed by her wide knowledge of Russian history & culture. The fruitful conversation really gave us a great time in Moscow especially when we were travelling among the traffic. We learned a lot from her and makes the trip more than a mere world cup fanatic. She also took extra hours to help find the Moscow Spartak team shirt for us due to our tight schedule. I am planning come to Russia again in winter with my family visiting Moscow and St.-Petersburg. Zalina & Royal Russia will be my definite choice.
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